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My wife and I have been buying our vehicles from T...

My wife and I have been buying our vehicles from Toyota of El Cajon for 30 years, we just love the service, friendly people and dealership. So when we decided we needed a new car, a Toyota Camry Hybrid, Mr. Victor Aceves was our sales person.

I felt comfortable and confident with Victor the first time I spoke with him. He was friendly and knowledgeable of each step in the process of purchasing a car which put me at ease right away. I told him what we were looking for and he took it from there. He found the car we wanted and with substantial rebates.

When we arrived at the dealership, the first thing we did was take a test drive. We were not familiar with the newer cars and Victor spent quite a bit of time showing us the different features, especially the bells and whistles on the dash. He made sure we understood how things worked (often repeating himself), which couldn t have been very easy with two people asking questions (sometimes at the same time). We were very impressed with his knowledge of the car and his patience with a couple of older people.

Once the test drive was over, it was time for the paperwork. I was not looking forward to it, so many papers and information at one time. Victor handled it all so smoothly, explaining what each paper was for before we signed (often repeating himself to make sure we understood), that I felt comfortable knowing what I was signing and it was fairly stress free.

When we left the dealership, I was confident with all that transpired and this was all due to Victor. He took care of everything. He was thorough, efficient and explained every detail as we went through the process of purchasing the car. I would definitely recommend him to family and friends.

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