Elise Cramer

Review of Nh Hoteles - Laguna Palace

The rooms and the breakfast were nice. Location wa...

The rooms and the breakfast were nice. Location was also good.

Unfortunately did the staff steal my two jackets out of the room and I was dissapointed about the lack of service. They didnt offer anything, zero compensation or whatsoever and little service to help me.

The service in the meeting room waa also not great. Providing coffee and tea with a broken coffee pot and only cups, with no saucers. Not the service and quality I expect from a hotel like this NH Hotel. Considering the high price.