M

Mark Brushett

3 years ago

On Feb 13, I purchased a 2015 Lancer from Robert M...

On Feb 13, I purchased a 2015 Lancer from Robert Misa. The car he sold me was not the car he promised me. He either lacked basic knowledge about it or maliciously withheld information. After a month of frustration I went back and spoke to the sales manager, Fawaz Azhar. He took my concerns seriously and was eager to make it right. He refunded my car in full and had me driving home in a new 2017 lancer that day. I could not be more impressed with Fawaz and how he conducted business. Despite the turmoil with Robert, I am driving the car I want, I got a great deal and I am very happy!

Comments:

No comments