While my truck was in for a couple of recalls I de...

While my truck was in for a couple of recalls I decided to go ahead and get my oil changed. I was given a sheet with 3 tiers to choose from. The first tier being a basic oil change and the top two tiers each having different types of additives and checks. I selected the middle option which was priced at $54.99. After the service was completed I was surprised to find my bill was $78.59. When I questioned the cashier about how the service went from $54.99 to $78.59 I was told there were additional charges for shop supplies. After inspecting the bill closely, I saw I was charged $12.00 for "Customer requested engine oil supplement" which we all know is not needed. In addition I was charged $3.59 for "shop supplies" which was probably water in my windshield wiper fluid resevoir. I never requested anything other than what came with the Tier 2 oil change and I was never informed there would be any additional charges without consulting me first. I did call and speak with the manager and he was very courteous but played the blame it on the salesman game. He did offer to refund me the ~$15 if I came back to the shop but I'm not going to waste an hour of my time to get $15 back and they probably know that. You know I just expected the people who sell and service a product that is touted as "American Made" to stand by the principles that make this country so great. Instead I left with the impression that I just brought my truck to be serviced at a freakin Jiffy Lube where you're left wondering if your oil even got changed.