Matthew George

Review of 1st suburban Mortgage Company

I did a mortgage with them in 2016 and it was grea...

I did a mortgage with them in 2016 and it was great. I ha e been going through refinance with them. They don t return calls or emails and expect you to have your documents in right away yet they are aware you need these and didn t provide notification and time to get such documents located. The staff is rude and it s nothing like dealing with Jim personally. Kathleen will never return your calls from the office but yet will continue to email acting like no such call was placed. Business is good today but these people need another market crash because they ve become spoiled with excess business and don t work for the customers but rather just push as many deals across the desk as they can. I for one will not use this company again nor would I recommend them.