Recently stopped in at the Pearson Ford Quick Lane...

Recently stopped in at the Pearson Ford Quick Lane to have my oil changed prior to a long distance trip the next day. Expected nothing wrong. I was informed that a problem with my back brakes had reoccurred which Toyota had not resolved to my satisfaction. Jeremy Linn and Caton Damron found out what was wrong (which Toyota had not or had ignored), fixed it enough so that I could go on my business trip and were in all ways most helpful and gracious during the whole upsetting process of finding out about a potential trip stopping issue. A big THANK YOU to these great employees who helped identify the problem and solution and sent me on my way with encouragement. PS...I bought my first car here in 1972 ish and nice to find out that Pearson Ford is still doing a great job serving customers.