Fany Jimenez

Review of Division Dental Clinic

I would give it ZERO stars and this is the reason ...

I would give it ZERO stars and this is the reason why. I got referred to this clinic for my 5yr old son which needed an extraction and cavity filling, got the appointment for a month later, and a week before his appt the office called and said the Dentist had an emergency and needed to reschedule, so I did, there was another month wait for the second appt. Two weeks before his appt which was sep 28th, I received another call from the office telling me they had an opening on sep 24 so I took it. I live In the north suburbs so it takes me at least an hr to get to the place. On my way there I decided to call and let them know I was going to be 15 min late because of traffic, the girl that answer said it was fine. NOTE, my son was going on an empty stomach 4 hrs prior the anesthesia. The office called me 3 min after I called them about been late, and said... WE HAVE TO RESCHEDULE YOUR APPT BECAUSE THE DENTIST HAD AN EMERGENCY, THE NEXT AVAILABLE APPT CAN BE UNTIL NOVEMBER !!! REALLY???? That unprofessional?? My son was vomiting on our way there, his stomach was hurting of hunger, it was such a long drive for him, and for nothing? It is just so ridiculous, terrifying I say knowing how unprofessional they are and was about to trust them with my son,staff was so rude, and pretended to blame it on me saying his appt was the 17th. NOOOO IT WASNT. So I tell you all, take in consideration all the BAD reviews that this clinic has. NEVER EVER AGAIN!!