Fred W.

Review of Van der Valk Hotel Schiphol A4

I have never experienced a hotel where you have to...

I have never experienced a hotel where you have to go from the ground floor (0 level in the elevator) to 1 floor below, the first floor (+1) must choose instead of -1. A room service attendant in the same elevator didn't know either. It is only 1 step down and otherwise you have to go to the reception. Great if you are dragging 4 suitcases. When you have finally found someone from the staff willing to walk to the elevator, they look confused if you have not discovered that 1 is down, 1 is up. An escape room is nothing! Furthermore, our room is very hot despite a loud blowing ac. I am not going to complain anymore given the previous reactions of the staff. First and last time. There are better hotels for the same money in the Schiphol area.