Honestly customer services went way beyond their s...

Honestly customer services went way beyond their service to ensure the customer was happy. Put it this way, the item was so urgent and delivery for next day was not at a ideal time, i decided to drive to Milton Keynes from southwest London as i needed to head to the midlands to fix the internet issue i was having in a rental. i told them i will get there for 5.30 (when everyone goes home) but got stuck in major traffic on the M25 and called them to say i will likely be there for 6pm, as time ticked away sitting in traffic, my sat nav changed to 6.25pm. i called them up to explain the situation and they had kindly asked someone in the warehouse to stay back (normal time is 6pm) i eventually arrived (6.29pm!) on the industrial estate and i couldn't find the building a. A car which exited 1 building followed me around the industrial estate and then when i stopped this lovely lady (Sylvie i think) asked me if i am looking for broadbandbuyer and upon answering her that i was and was a little lost, she took me to the front of the building and explained the company recently moved offices and signage was not very clear. Unbelievable customer service, they were expecting me and realised i drove past and was lost. I was able to eventually collect my products that i ordered from the last person in the building and it was the owner of the company! I can't thank the team as they went way beyond my expectation and realised the efforts i was making to get there as soon as i could. top class customer service and will continue to use them for my ubiquiti products as they have the best prices! Thank you once again!