Charmaine Low

Review of "Bar à Thym..."

Our party dined on a Friday afternoon and had the ...

Our party dined on a Friday afternoon and had the business lunch set. Whilst my food: frog legs and pork, both suggested by the young man who took care of our table, was pretty good, this review is in response to the appalling service I received towards the end of our meal.

I had earlier asked if the dessert suggested by the host was very sweet as it would not have been to my liking, to which she responded that it wasn t (it was a Cherry Cobbler, something I wasn t familiar with).

After giving my feedback that it was way too sweet for my liking, I immediately got a snarky response it s not sweet to me, you should have an espresso with that followed by her immediately turning her back and walking away. This was by far one of the worse service experience I ve had in such an establishment.

Whilst I think this encounter warrants a no stars at all, I appreciated the customer recovery effort by the young man who took care of our table, after I had explained the situation.

At the same time, I don't think it s fair to punish the rest of the team with a 1 star review, and in seeing that no one else had a problem with the service here, I m hoping that this was a one off incident.