maria davis

Review of Autobahn USA

I would have given the dealer a 5 star but the Fin...

I would have given the dealer a 5 star but the Finance Manager George Matta is very rude and sarcastic. Our salesman Sean Mitchell was amazing! We loved working with him but it all went downhill when Sean was showing us a video and George shut the computer off and introduced himself. It was very rude. We had our own finance prior to making the purchase but George said he could beat the interest rate. He needs to be honest and explain things correctly because the entire process was extremely confusing (and this wasn t our fist vehicle purchase). When we wouldn t sign the paperwork because he turned our 72 month loan into an 84 month loan because he said the payments would be more affordable (not exactly sure why he felt that we couldn t afford the higher payment) but he got annoyed and said ok let s go over this very slowly so you can understand and at that point I was done and we just wanted out of his office. We had to come home and refinance the loan and go with the one we originally had. The only reason we purchased the vehicle was because Sean did an amazing job. Furthermore I ve never purchased a vehicle that didn t have a full tank of gas. We drove an hour to get there and had to stop to fill the tank because they only gave us a quarter tank of gas and there was a lot of traffic.