We had an absolutely horrible experience at this h...

We had an absolutely horrible experience at this hotel. We arrived at midnight on a Saturday. We had a prepaid room reserved. The line to check in was enormous, and although they had 3 agents working, we waited over 2 hours to get our room key, which was literally less than a 1 minute transaction (show license, get key). We were only in our room for a total of 90 minutes as we had an early morning shuttle for a flight. I would give them zero stars if I could.