Room was dirty I have to clean the pool floor area...

Room was dirty I have to clean the pool floor area , Dusty, human hair, Dirty stuff on the floor Mildew at the wall pool , I have pictures
I have to clean the a/c filters n panel , I have pictures, A/C was not working, I called front desk around 7pm informed about the a/c , no one shows up, horrible night, I have to cancel one night, they not even ask why?

Don't care about my business at all ,