Izabela Konarska

Review of Accor Hotels Sofitel Grand Sop...

Max 3 * for such money we expected luxuries, and w...

Max 3 * for such money we expected luxuries, and we collided with gray reality. Bathrooms to refresh and not washed. The carpeting in the hall was stained with leftovers left by hotel guests outside the door (this happened every day). How can you tolerate such behavior? I was walking in the hotel lobby and I felt like I was in the back of the kitchen. Only the hotel staff and the parking lord, whose headquarters was a kiosk reminiscent of Ruch's kiosk as for the Polish People's Republic, made a good impression. Mega expensive parking of 70 PLN / day goes to the fact that we paid 10% of the value of the stay for parking. At every step, children running and riding electric scooters. Who allows children to run around the corridors of a 5 * hotel? We went to the pool area to relax. After five minutes, we left the place, kicked in the pool by raging children jumping into the water. Does anyone control it? The pool size of the city fountain. Definitely too small for such a great hotel. Under the showers, empty dispensers, I walked around the cabins and looked for a shower gel.
Generally, unfortunately, I must say that next time our choice will certainly not fall on this hotel and I propose the same to other interested parties.