Staff attitude is great, management is poor. Odd c...

Staff attitude is great, management is poor. Odd combination.

The resort seems understaffed and is not informative to its guests. The quality of this resort is pretty bad compared to what one would expect.

I wasn't informed of the ferry schedule and the process of booking a spot on the limited 40-45 seater hourly rides back and forth from the Island. Phone calls are barely answered and when they are, not helpful.

Banana Island's facilities are highly overrated. It has the vibe of a worn out residential compound, rather than a luxury resort.

Disappointing.