Nick Alviz

Review of Riverside Resort - RV and Camp...

Bathrooms are very clean and the yurts are nice. C...

Bathrooms are very clean and the yurts are nice. Customer service falls very short. We booked a yurt and were placed near a service road that had traffic rerouted for all spa guests due to construction. There were cars and people coming and going all day. At night they ran a loud generator for giant spot lights for the spa guests. Management did not warn us about the extra noise while booking. No mention on their website either. Management offered to move us to a quiter spot for a $150 relocation fee. No thanks I won't be spending any more money here. Also you need a token to take a shower ( which at $150 a night for yurt guests is ridiculous) but of course you can only get the token from the office when they aren't closed. Here's an idea use real coins. The spa also used a gas powered golf cart to move guests back and forth every 5 minutes so the air was sweet with the smell of exhaust . It's exactly how I imagined a weekend in the mountains, thanks Riverside!