3 years ago

My door card didn t work and I replaced it twice a...

My door card didn t work and I replaced it twice a day i stayed here. I asked them to replace it and had to go downstairs every day I stayed at this hotel. The last two days of my trip I received a new card for my room twice. One in the morning, one at night. The staff would apologize and wouldn t do anything to solve the main problem.

It s frustrating to go up and down to find out that I can t get into the room.

The room service left my room door open after cleaning it our second day. The heat would barely work and I would come back to my room finding the window wide open.

It s 40 degrees out. I stayed here 6 days and I checked out leaving sick.

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