Cecilia Lerner-Cano-Martinez Review of Vivint
This system has been pretty much useless to us. W...
This system has been pretty much useless to us. We stopped using the motion detector about a week after instalation because our animals kept setting it off and the police threatened to start charging us for false alarms. The camera was useful but after we switched Internet servers we weren't able to get it working again. I like the coded locks but the batteries run out every month with almost no warning, leaving us locked out of the house unexpectedly. We pay $70 per month for a service we have never used. The reason I gave 2 stars instead of one else is because we had an excellent technician come and fix a lot of our issues and was helpful in helping us make better choices if we want to upgrade. (Apparently after 4 years our equipment is obsolete.) I still love the coded locks, but that's all we use and I'm pretty sure I could have bought them at home Depot for a whole lot less. I also like the voice announcing when a door is open. That's the main reason I don't just rip out the whole system.

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