Akita Inu

Review of Gruppo Consul

Very rude visa woman to myself and to other patron...

Very rude visa woman to myself and to other patrons. She was unsympathetic to people waiting to pick up their passports/other documents and became easily flustered by those applying for visas. I felt bad because she was the only person working and there were 10+ people waiting but I was also a little bit appalled at the lack of patience and how quickly she would passive aggressively snap at myself and others for things that could have easily been worded with a single courteous sentence. With the unfortunate exception of an employee having a not-so-great day, the visa place and process itself were not difficult to access. Everyone else working in the building was kind. Overall, the appointment was NOT a good experience.