I had received a letter from this company pertaini...

I had received a letter from this company pertaining to an old gym membership I had started when I was underage. I had spoken to a few people on the phone about the debt and they said they could not disclose any information since I was underage at the time, and that they have to speak to my parents. Since they are coming after me for a debt I told them they can talk with me about this, and that I was trying to pay it online several times but their site was not working. After this they had told me to ignore the letter and that they would contact the gym about it. I asked for some form of this statement in writing in order to protect myself, which they had refused to do. Telling me that sending a letter would take a few weeks and that they aren't allowed to send emails.

I do not understand how they can come after someone for a debt, and then tell them that they are unable to speak to them about it. If you are trying to collect a debt from someone then you talk with that person, there is no reason to talk with anyone else, and by reading the other comments, I am not the only one who faced this issue.