I want to start off with saying that my experience...

I want to start off with saying that my experience with this dealership was horrendous. The only reason I gave it two stars was because Nicholas Latta the salesman was fantastic. I highly recommend him as he was very knowledgeable and very eager to help. Unfortunately that s all I can say about this dealership because the rest was a horrible experience. I was a out of state buyer and I knew this process was going to be difficult but the management team at this dealership was just atrocious. Every single thing they had messed up, from the purchase order to giving me false information about their services. They had repeatedly messed up the purchase order as well as making it insanely hard to contact them. One day I had called 17 times and eventually I had to threaten to cancel the deal if I didn t get a call back. To be fair I did call back to back, but besides the point. Michael the sales manager was really unprofessional, repeatedly gave wrong information where Nicholas and Renel had to correct. Honestly, I would never buy from this dealership again. Even the General manager Barry gave a half hearted apology and didn t offer any compensation. In the end all I wanted was a apology from Michael or someone but I didn t receive that until I had talked to Barry at the end of the day. Also I am still waiting on my refund from this dealership which I don t have but according to the office manager they were err sending the check Friday morning and a week later still don t have it. Honestly everything about this dealership was poor except Nicholas. If the owner is reading this, I know you record your calls as well as copies of my email. Please check because at the end of the day, the salesman gets hurts the most from poor management.