I have not received my product yet, so this is not...

I have not received my product yet, so this is not a reflection on the product. However, be careful ordering online because they did not specify if the product was in stock, did not give an estimated delivery date, and did not respond to me when I reached out to ask if there was an estimated delivery date. I tried to reach customer service and all they replied with was my purchase invoice so no response to my questions. It has been about a week and I have not heard back yet. I do not expect or need shipping to happen within two days like prime, I am just disappointed in their customer service lack of response. Again, this is not a reflection on the product since I can t rate that yet.