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Laura Scott Travis

3 years ago

Overrated. We had 2 rooms books over the holidays....

Overrated. We had 2 rooms books over the holidays. Took 2 hours to check in. Rooms were not ready until 5pm. We ended up leaving at 11:30 that evening because service was so poor. Worth it to spend the extra money and stay at the sister property, beach village. It s a beautiful hotel with a lot of history, but better for a day visit or staying at another hotel close by. The service is just so poor over the holidays.

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