Worst purchase we ever made.My husband and I purch...

Worst purchase we ever made.My husband and I purchase a leather Flex Steel power sofa and recliner. We choose to pick it up to save time, although they did claim to deliver to Sacramento for a fee. After getting the items home, we noticed a fold of under cushion material on the top and the front of the recliner. We reported it just a few weeks of our purchase. Also submitted pictures. Al's refuses to assist us with the repair or replacement of the chair. They stated that we are out of their area to assist us. Please note they did claim to deliver to Sacramento and also state that they serve the Sacramento area on their website. Flex Steel has no phone number to call. You can submit a complaint online and it goes ignored. They did give us a repair company to contact and they have not physically seen the recliner but are refusing to come out to even look at it. The Flex Steel Warranty is WORTHLESS! We paid almost $4,000 for these two pieces of furniture that came with a 1 year warranty, and within weeks of the purchase, we found that there really is NO warranty at all. Go somewhere else with your hard earned money because Al's does not deserve any of it!