James Middlestead

Review of germain toyota

My fiancee and I were on our way out of town this ...

My fiancee and I were on our way out of town this last weekend to see Garth Brooks. 10 minutes into our trip my 2018 Camry hit a pothole and blew a tire. Luckily I was close to Germain Toyota (who handles my service anyway), so I slowly limped there. I was panicked because it was after 12pm and we had to be in Pittsburgh PA by that evening. I ran into the service department panicking, and they jumped right into action. They pulled the defective tire, and put on my spare for me. We ended up taking my fiancee's vehicle but Germain made it possible for me to get home to switch cars. They were absolutely amazing, and had us in and out in less than 20 minutes. We made it to the concert and it was a happy ending thanks to their AMAZING service reps and department. I returned Monday to have my tire fixed and they even remembered me. Chris even asked me how the concert was. They will continue to get my business and they just gained a customer for life. Germain treats you like family and not just a number. I recommend them first and foremost. Thanks again for saving the day!!!!