Danielle

Review of Malev Hungarian Airlines

I don't even know where to start. I've been flying...

I don't even know where to start. I've been flying from here for 10 years. I have witnessed a steady decline in standards over the past 4 years. Especially when it comes to managing low cost airlines. In the past, even the 70-person focal plane, which was relatively far from the terminal, was provided with a bus. I do not understand why low-cost airlines offer worse conditions to passengers. A separate "tin terminal" has been set up for approx. With 4 outsourced benches - let the crowd stand - which can only be approached on foot, from the outside (!) And is not close to the boarding gate (if I can call it that). That's something I find outrageous. I only came across such a solution in Rome, but there I didn't have to be covered in the open air at 40 degrees, in snow, frost, rain, wind, (like in Pest) but built as a supplement to the airport, I didn't have to go outside in the open . Nowhere else have I come across a solution that passengers should have taken on a smaller type of hike to the plane and back in the open air. It was already stolen from my suitcase, I had already exceeded it, thankfully not much value (I don't even put one in it), but it was still terribly uncomfortable. The behavior of the staff is very hectic. Some are normal, but more woody. Budapest Airport shakes responsibility in EVERYTHING, I experienced in making a complaint. Not only are they not treated, but they are even covertly lying. They can't handle the crowd, our resulting inconvenience (we missed the machine) was compounded by the phlegmatic, manipulative, jerk behavior of their employee. The information is 0! Of course, they refused to complain about everything. In my eyes, the airport slides down year by year, I'm sorry about that because I'm Hungarian and it's bad to see that things have slipped so far. I don't even know what an impression this makes on foreigners ... one thing is for sure: not good!