HealthPlex Fitness Review

Theresa Burke is the personal trainer you want. In 3years she has helped me with back strengthening and core work. She s a great motivator. Her classes are more like fun than work

Best gym in the area excellent equipment amazing staff and great service 10/10 in my experience.

I've been a member at HealthPlex for a while -- the staff here is top notch. I broke my leg (femur) a while back and their trainers, primarily Erica, have been helping me to get stronger and have helped me gain mobility and I no longer walk with a limp. I am so grateful to the entire staff and their support and commitment to my health and recovery.

I joined Healthplex because I was looking to work with a personal trainer in a smaller setting where I could find a program that was best fit for me. Adrienne pushes me to do things I could not have thought I could before but also takes great care to listen to my concerns, needs, and questions about the decisions regarding my program. I have adjusted my diet with her help and overall feel much more capable of higher physical performance and feel healthier. I enjoy the smaller setting where there is always availability of equipment and a friendly, lighthearted atmosphere between all trainers and their clients. The staff here notice when you put the extra effort in and are always encouraging and helpful.

I have been a member for 2 years, the gym has a pleasant not in your face atmosphere and the trainers are great and knowledgeable. Have not tried any classes but they have a good selection..

Theresa and her staff at Health Plex are the best around! I have had problems with posture and form and theresa has helped me immensely. The gym is clean and we are like a family at the 615 class! I would give these trainers a million stars!

Finally a place where I can actually do some really good pumps and have the equipment to get me there some of the competitors in the area make it very difficult to lift heavy planet fitness and the Y makes you feel guilty for trying to get some gains. this place is 100% what I needed and at a fair price. Huge locker room and it has a sauna massive amounts of free weights skies the limit.

READ ALL THE ONE STAR REVIEWS WOULD GIVE NEGATIVE IF POSSIBLE. Their billing practices are very fishy at best. I was billed for training services that I declined to participate in due to Covid (if I could do the training virtually I would have done this years ago) and bonus I was not under contract for. I asked to review my past contracts with them (I was a loyal client for years surely we can work this out, and yes I was willing to pay appropriately). Big ole nope. They have refused to even provide me any contracts to review (this should help them right?). I have requested many times to have them scanned to me and have gone into see if they actually exist - more nope. And absolute refusal to refund me....pretty sure you can't bill someone that is not under contract and hasn't received said services....this has been going on for 4 weeks and is looking more like we need to pursue other resolution avenues. It cracks me up to see the "we're family" on their social media but the second you need something from them? Oh they are at the bank or out to lunch or on the other line you try to call them lol.
I will say the trainers are great at what they do, but don't get attached as it becomes a revolving door with most of them.

The HealthPlex Fitness Center is hands down the best Fitness Center in the Capital District. On a personal level, I as well as both of my children (hockey players) have worked with trainers here since 2015. The trainers are HIGHLY qualified, very professional and pay attention to detail.

After seeing the results on a personal level, I embraced The HealthPlex Fitness Center as The VP Of Player Development for Schenectady Youth Hockey. We have contracted with them for the last 2 season, and have had nothing but positive results and feedback. Coach Zach (as well as others like Coach Ryan) have gone above and beyond to personally get to know each player that attends. The results have been outstanding and can be directly tied to our 12uAA team winning the NYS Championship for the 2017-18 Season.

I highly recommend The HealthPlex Fitness Center.

STAY AWAY FROM THIS POOR EXCUSE OF AN ESTABLISHMENT! they took my money for months and kept charging to the point I had to cancel my credit card because I called 4+ times to make them stop!!!!! owner is completely rude just ask anyone in the area. can t believe they re still in business with the poor business practices. i recommend vent fitness down the street, it s much cleaner and they don t steal ur hard earned money

Horrible experience. They lock you into contract.
Owner is completely rude to people.
I highly do no recommend signing up.
This gym has been nothing but a head ache.

This is very frustrating to be dealing with a company where you have to beg them to STOP taking payment from your account even when you stop going there. I went to the gym more than 4 times, fill the paperwork, mail it in and they are still trying to take money from your account using a different merchant number. Their billing department sucks and the way you guys are trying to steal customer's money is not right. I don't go to your gym, so please STOP freaking taking money of my account. Pretty simple. I would understand if this was a contract but it is not, so i swear this is the last payment you guys are taking this month before i take it further. I will never ever go back to this gym and i will make sure all my friend and family know how you guys are scamming people.

This place has seriously gone downhill. I love the TRX area but that's it at this point. BEWARE this gym and their billing! I am on a month to month membership (no contract) and when I tried to cancel, they told me I needed to pay for 2 more months, come in and physically pick up a cancellation form, and then return that form via certified mail. You can't even fill it out in person. They cited "legal reasons" which sounds like BS, unless it's because their bookkeeper was double charging people all the time and being sketchy about refunds. Stay away from this place, there's something very shadey going on there. You get more benefits for the same or similar price at other, nicer gyms.

I do not normally leave reviews but if I can help anyone else's who is looking for what other workout facilities just call the " judgement free zone " this is your place.

I am 45 yr old cancer patient who has been overweight my whole life, even cancer didn't change that . Knowing it is time to look at getting healthy, I looked over every local fitness place in the area when it came time to start getting into a routine of working out. Many places were willing to take my money but no place offered me the personal attention and genuine concern for my wellbeing as well as reaching my goals then Health Plex .

From the moment I walked in I was greeted with a smile. I spoke to Mike who took time to speak to me as a person and not just another member. I was asked to fill out a detailed assessment of my expectations and everyone I wrote down was discussed and addressed. I was quickly set up with Jon who assessed everything from my balance to posture (I never knew I was so out of shape). Jon did not bat an eye and assured me it could all be corrected. Now a few short weeks in I am standing straighter I am less dizzy and feel stronger then ever.

I just happen to have started this due to a medical condition but the facility offers a wide range of equipment for people of all skill levels I have never felt embarrassed or less then. Truly everyone is kind and willing to help. Trainers are always on the floor and each one of them brings a unique and energetic feel to the atmosphere.

It is like being part of a large family here. Shortly after joining when my father in law passed and I actually received an email from the staff with condolences.

I only wish I joined Helth Plex sooner

These folks are great. They have been working with our son to get him back into condition following a season ending surgery. They Provide positive feedback and have even followed up after his first game back to see how he performed.

During your contract they are constantly trying to sell you personal training services. When you want to end your contract, they do not let you, saying their cancellation policy requires you to go to the gym to pick up the form, then take it to the post off and mail it via certified mail back to the gym so you have a receipt that they got it. They claim that is for your benefit, but I am pretty sure I know they got it, because I had to go there to get the form anyway. Basically, it is just a ploy to keep you in your contract because they assume people will be too lazy to go to the post office and mail it, and so they can say, even if you hand it directly to someone, you have no proof they got it and they can claim they do not have it and keep charging you.

Great friendly staff. They have all the equipment you could possibly need for a great workout! Very good for injury rehabilitation.

Great place whether to workout or for private training. Great shakes.

Avoid this place at all cost! I called and asked about their free trial week and they said to come in and sign up. I worked out there for 2 days with no issue. Teagen whom I spoke to on the phone helped me and she was very nice and polite. I come in on the third day and I was approached by another staff member stating that I was misinformed and it's $10 a day. I said sure that's fine I would pay on the way out since I was in the middle of my workout as she insisted. Then the operations manager, the big fat blonde haired butch looking woman with glasses, who clearly is racist and totally discriminating me, came up to me and said that I have to leave because I don't reside in NY and can't be an out of towner for the trial and that her employees are new so they gave me the wrong information about the trial. So then train your employees, if you're their manager for crying out loud. As the only minority in the building and I know that I was targeted. She told me to leave with her arms crossed like I did something wrong and she didn't even bother to ask if I wanted to become a member. I have never been so insulted and embarrassed in all my years born and raised US citizen, if that even matters to her. The following day I went to retrieve my sign in sheet with all my information because I was reminded with an email regarding the gym, which of course I unsubscribed to immediately. The same blonde butch looking lady told me to come back in 2hours because it's in the back office and she doesn't have the keys. Manager with no keys to the back office? Come on who are you kidding. Teagan who was working the front desk finds it in the front desk drawer. Being fed up with her incompetence, I left with regrets of even entering the building in the first place. Teagen herself said, I don't know what's wrong with her and tried to apologize but she didn't have to apologize for her manager's ignorance. If i could I would put ZERO stars!!! There are far more better, updated and cleaner gyms near by. I hope they fire her! Avoid! Avoid! Avoid!

I was unsatisfied with the services provided at this facility but had to wait the entire duration of the contract to withdraw, while paying the agreed-upon fee every month. The classes are a separate charge. This is not a pay as you go, and I encourage you to be sure that this is the facility that you would like to use before joining.

I wish it were possible to rate this sorry excuse for an establishment a negative 5 stars youd think for the money they withold from employees they would clean the club

This place has no billing system, I have a friend who went here for year and only because it was always empty compared to the gyms in the capital district who actually take care of clients under the age of 80. People all over Clifton Park are always complaining how this place does not know how to keep track of the money they have. Only 2-3 good trainers here don t buy in to something they can t come through on!!

The motivational cries of a trainer, the relaxing oams pulsating out of the Monday night group yoga class. Welcome to the healthplex. This place really does have it all. When you walk in, you can expect to be greeted with the original and patented line from front desk attendy and physical trainer Elaine. The easy swipe to check in system makes a seemingly stressful and pack full life slow down as you enter through the doors to promote a healthier you. So whether your looking to pump some iron or relieve some 9-5 stress in the sauna the Healthplex is the place for you.

We have been working with Zack from Health Plex for the last year one or two days per week. Always professional, always courteous and getting results for strength training. They work to tailor specific needs for each client which is invaluable. Highly recommend Health Plex if you want obvious results for your dedication and hard work for being your best physical self.

I ve been working with Teresa (personal training) to improve some major back issues and very happy with the continuing results.

After being to most of the chain gyms in the area, I m happy I found this gym. The staff and members are friendly, facility is clean, don t need to wait for equipment and always get a good workout. Couldn t be happier.

Great place to workout! The team is so friendly every day and really treats you like a family. They make sure you get the most out of your workouts, not to mention the fantastic equipment and atmosphere! 11/10 would recommend to anyone looking to better themselves

Best gym in the Clifton Park area when you consider the diversity of equipment, number of cardio machines, price per year, and courteous staff. Some of the equipment is older but it all works perfectly. I'd rather have lots different equipment and some of it be older.

I have been working with HealthPlex Fitness for more than 6 years as a part of the Shenendehowa Crew team. They have helped us coaches put together a well thought out and comprehensive training program for our group every year. The trainers listen to what our goals are and help adjust the training to see fit. The trainers work great with the kids, and they are always excited to start up again every year.

I personally have started training with Tim Ryan for almost a year. His positive attitude and energy always has me excited to come into the gym. The results have been great, and I look forward to continue working with Tim and HealthPlex.

Love this place. They have great fitness equipment a locker room and a sauna.

Healthplex is a great place to workout at. My husband has been working with Ralph. He is fantastic. Everyone is great!!!

Stopped in for a workout while traveling. Nicest staff and very professional.

Really enjoy this gym! I'm a member! Lots to do check it out tell them I referred you! I wasn't a free membership lol

When I first came to HealthPlex in Oct 2016 I was doing rehab for a herniated disc of L4/L5 in my back. I felt I wasn t making enough progress with rehab so I started working with Teresa Burke - immediately I started to make progress! She had me doing some of the same exercises my physical therapist did but she critiqued my form and corrected it so the exercises actually started to have positive effects! At this point it had been five months since my injury and the specialist I had seen wanted to operate but I wanted to at least try thereapy first. In less than three months I was completely pain free and I didn t have to go under the knife! I am SO thankful for Teresa and HealthPlex!! I am pain free today because of them!

I have been working with Teresa Burke for 5+ years both in personal training and small group classes. I have chronic pain from neck and back problems. Teresa was great to work with and helped me progress with core body strengthening using good technique so I did not injure myself. My quality of life doing every day activities is much improved and I have also been able to return to cross country skiing, hiking up the Adirondack high peaks, and kayaking for 3+ hours. I highly recommend the Healthplex!

My son Nick has become a stronger and faster athlete overall thanks to Coach Ryan at HealthPlex Strength and Conditioning. He is a two-sport athlete and we have seen tremendous strides in his strength and performance. Nick s mental focus coming into each training session has improved with a driven goal to accomplish. He is always flexing his muscles and is so proud of how he looks and feels!

I have been going to Healthplex for four years now and it has been an amazing experience! I have been a part of personal training and group training. In either setting, I feel comfortable that my trainer will help me become as strong as possible. I am playing D1 college ice hockey next year, and wouldn t have been able to do it without healthplex!

Walked through this place - was dirty and unorganized. The employees were focused only on their own work and nothing else! Their marketing pieces online are only to get you in for a walk through and will try to sell you on personal training . They have new trainers every week - wonder why?!

By the way! I saw a picture of their old manager online but haven t seen him once in the fitness center LOL

I love this place, and everyone who works there.

I heard about Healthplex through a wedding showcase in Saratoga, and asked them to send me more info on personal trainings so I could get in shape for my wedding. I was totally skeptical going in, because I haven't had good experiences with personal trainers in the past. However, within 5 minutes I was totally sold on Healthplex. I'm really happy with my decision to join.

This is the definition of my perfect gym - and I really don't like gyms. This place is big enough that you can always have the equipment you want to use available. It's never too crowded. The locker rooms are clean and well-kept, and actually smell rather nice, instead of like sweat or stinky feet. The equipment is clean and maintained nicely. They have a lot of equipment and space to work out in, and even a jungle gym thing that looks like it could be part of American Ninja Warrior. To top it off, everyone who works there gets to know your name in just a few days. I'm greeted by name by Amelia every time I walk in. It just makes the place feel very welcoming.

Mike did my initial evaluation. He was extremely easy to work with, and extremely knowledgeable. He was able to notice even the slightest movement on my part, even right down to me balancing my bodyweight on the wrong part of my foot, even if I could swear it wasn't obvious. He pays amazing attention to detail when he's working with a client. Nothings gets past him.

I signed up for one-on-one trainings twice a week with Rob. He is equally fantastic. He is a ton of fun to work with, and is really great about encouraging me and keeping me positive. He is also very good about letting me work at a pace/level that I am comfortable with. He makes sure I'm challenged without over-exerting myself. I am really thrilled to be working with him. He is also giving me the best exercises for me, and I have some health issues that make it hard for me to stay in shape. Since starting my trainings a month ago, I've noticed the difference in my strength and how I feel. That said, it does require work outside of trainings, because twice a week isn't enough exercise for anybody, but I really wouldn't be where I am without the people at Healthplex helping me along.

I have also been to several of their group classes. Even though it's a group environment, I feel like I'm getting almost the same amount of personal attention and instruction as I would in my one-on-one sessions. If you're not one for personal trainings, at least try the classes. They rock.

If you're looking for a gym, go to Healthplex.

I ve been coming to Healthplex over 5 months now, the staff and environment are amazing. My personal trainer Tim has been the g.o.a.t (greatest of all time) trainer, finally achieving some much needed goals. Zach does a great job managing the gym and Santino literally is the god with the protein shakes (def recommend) been to plenty of other gyms that just charge your credit card monthly like your a number, but here they genuinely care

Healthplex Fitness is a fantastic place to workout at. The manager here is very easy too work with and the trainers are awesome as well. I fully recommend this gym it is clean and very well run.

I would give healthplex zero stars if that was possible. Very sketchy procedures and unable to get connected to business office to get refunded personal training sessions that were unused. They like to just take your credit card info and charge it but don t care about the service you receive. This is especially difficult when working with kids. And stay away from hockey hut. Questionable practices. Will be following up with BBB