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There's no money in recalls and Oakridge Ford know...

There's no money in recalls and Oakridge Ford knows it, but they'll try. They just completed my airbag recall. As I drive away, I wasn't even a block away and my car stalled at speed loosing power steering but not control thankfully. Looked at my paperwork to see what they had done. Tech notes "Car stalls in gear and hard to start".??? Was fine when I dropped it off this morning? Service attendant never mentioned it when I picked it up. Took it right back and was told right away the two issues, airbag and stalling at speed are unrelated and would I like to book a service appointment come Monday to diagnose the NEW issue. How about you disconnected the battery during the airbag recall and reset the computer in the process wiping the throttle body settings in the computer causing the rough idle and stalling issues. Stood my ground and called them on it (caught them red handed) and they replaced the throttle body at their expense (under an extended throttle body warranty they said). Its a 2011...please...just admit when you screw up. Or better yet when you know you've created another issue buy fixing something else. Then fix it and save yourself the embarrassment and the loss of a loyal customer. BTW just because you service my car and give a high quote doesn't mean I want to sell you my car and get endless calls from your sales department.

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