Jessica McGill

Review of HILTON GARDEN INN PINNACLE PEA...

Overall a good experience. Breakfast was nice, you...

Overall a good experience. Breakfast was nice, you sit down and receive a menu as well as access to a continental style buffet. It's free with a voucher. The rooms were quiet and clean and the staff was friendly. During my stay, a necklace I had tucked away in my makeup bag went missing. There are no safes in the rooms. I had put it there in the morning and when I got back from work it was gone. It was "found in the laundry" 2 days later... after a police officer came to file a report. I'm glad it was returned but did not appreciate being told that the head of housekeeping didn't know anything about it. I'm sure they could have figured out which housekeeper cleaned my room that day and given them the opportunity to return the necklace without forcing me to call the police.