Corey Perez

Review of Alaska Sales and Service

I was in Anchorage for a class/business and needed...

I was in Anchorage for a class/business and needed to get some vehicle work done on my 09 GMC Sierra Dually.

Alaska Sales & Service was the ONLY GM Dealership that would even say they would look at my vehicle within a week (warranty work). I understand (seems that most other's that posted here don't) that this is Alaska. The infrastructure isn't like it is in the lower 48. Yes, you have to wait for things up here.

The dealership got me worked in within the next day, diagnosed the problem and had it repaired that same day. An exceptional service department and technician. I would also like to point out that they (dealership) did understand my plight. I was just in town for a short time and needed to get the vehicle repaired for a trip from Anchorage to Valdez, through Delta and back to Fairbanks.

The fact that the dealership was able to prioritize their service requirements of their customers and place emphasis on the problems/customers that needed special attention is a huge deal and I believe requires a special note.

I would like to thank the service department (Mr. Merchant) and the repair crew for their professional repair (clean interior after the repair is a HUGE deal for me) and the attention to detail they placed on my needs and taking my situation into consideration when working my vehicle in for the dead-line repair they performed. Thanks for taking care of me guys!

~Corey