Here now on Dvc points. Excellent service. Nice ca...

Here now on Dvc points. Excellent service. Nice cast members. Food is great especially at the Ulu cafe which is a quick and casual stop for any meal or snack. They have everything from poke to pizza. Character experiences are pricey but what do you expect - this is Disney. Decor and resort grounds are gorgeous. Crowded especially with kids and families - it s Disney, what do you expect. Did our research and made all our reservations for dining, luau, experiences, Auntys beach club for the kids and spa on the first day that we were able to prior to arrival so everything has been seamless. It s known that anywhere Disney you go, they have a process for everything and if you follow that and make advanced planning/reservations your experience will be much smoother. Otherwise there will be long waits for everything.

The Disney touches that have made our stay magical - their impeccable standard for service. Arrived 3 hours late due to rental car mishap. One of the restaurant managers that we just happened to chat with heard about the terrible rental car situation with Avis - said dessert is on them, anything for the whole family. When we called about the AC seemingly not working well (which was wrong, it was working, just set to hold when no one is in the room ), literally as I hung up the phone the technician was already knocking on the door. Same thing with other requests - extra towels, soap, etc.. quickest knock on the door to answer our need compared to other major hotel vendors where we have stayed. Had a package delivered from amazon for our baby. Because we were all occupied with our three kids and couldn t go down to bell service to pick up this baby seat, they delivered to our room which is something they typically don t do. With the amount of packages delivered to guests it would be impossible for them to do this all day but made an exception in our case. Went to our room one day and the maid happened to open the door as we were about to slip our room key so I put it away ... she greeted us nicely and after thanking her for her service, she asked us to please swipe our room card key to ensure we were indeed assigned to that room. Appreciated that she was trained well on safety standards, given what happened at Mandalay Bay recently.

You get what you pay for and with Disney you get magic, happiness, and wonderful memories.