S COGHI

Review of Trend Financial

Unlike other reviewers I've had a pretty uneventfu...

Unlike other reviewers I've had a pretty uneventful experience with Trend. I've been timely with my payments and have never had much reason to contact them (which is the only headache I've had) that is until the end of my term when it was time to pay the HST so I could have my title transferred to me. To my chagrin my pre authorized payment was never adjusted to reflect just the HST so as a result both the HST and the usual car payment went thru..this the week before Christmas. This additional payment really threw a wrench into the gears. I spent days trying to resolve the issue..the only helpful person was Rox Anne..she did everything possible to correct the mix up and issue a full refund and she doesnt even work in that department. For that I am grateful. So thank you Rox Anne for all your help and understanding in my frustration.