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I recently utilized the services provided by this ...

I recently utilized the services provided by this organization, and my experience left much to be desired. The response time was longer than expected, causing delays in my project. The communication could use some improvement as well, as I found it difficult to get clear answers to my questions. 😕 Additionally, there seemed to be a lack of coordination among the teams involved, which further complicated the process. Overall, it felt like a cumbersome experience that could definitely benefit from a more streamlined approach. ⚠️

Comments: (1)

OKIE811 Oklahoma

Hello Bernardus - We're sorry for your experience. OKIE811 is the notification center that lets underground facility operators know someone is digging around their buried facilities so they can send a locator to locate the mark the lines. We do not actually mark the lines. Locators work for the facility operators. Please feel free to call us when you're having issues and we'll try to help coordinate needed communications.

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