Francisco Montilla

Review of La Choza Naútica

Tasty food with a terrible customer service. I wen...

Tasty food with a terrible customer service. I went to this place because many people recommended it as the best Peruvian restaurant in Elizabeth, NJ and I can say terrible mistake. When we arrived to the place the two people host and waitress were texting in the cellphone (this behavior was the same during all the time that we had for dinner) totally lazy workers. We ordered two plates: A Chaufa de Pollo (delicious) and a triptico (ceviche, rice and fried calamari). The chaufa arrived in a big plate and the host/waitress didn t bring any plate to share. My fiance went to the counter to ask for plates and these guys were texting all the time... so my fiance took the plates from the counter and we started eating. We asked for water and after I went to the counter to ask again for water, they brought the water. I won t give more details for the service because at that time I already knew what was the system. So I went to the counter and ask for some boxes to take home the left over. In a rude way the guy asked how many do you need? (But he continued texting) he went behind the counter and he brought three boxes and two bags and gave them to me (but he had the phone in his hand all the time). Big surprise when I took the plastic boxes and the bag: a small cockroach between the plastic boxes. Terrible moment! Well I don t know if one of the ingredients of the tasty flavor of this restaurant is the little cockroach that was in the plastic containers. Unfortunately terrible experience! Very bad service (I am pretty sure that there is a lot of people that would like to work hard in this place) and a tasty food that could have surprises.