Payed for three iPad 2 in october last year for ch...

Payed for three iPad 2 in october last year for christmas failed to send items took me emailing daily to finally get a response in december a week before christmas to be told that I would be getting full refund with in 14 days and now in January and still awaiting refund constant emailing being told refund being done on one date and never received and now again saying another date and still awaiting