My stay was ok and the staff were friendly; howeve...

My stay was ok and the staff were friendly; however, I was charged twice and the hotel was unresponsive when I followed up. I had opted for fast checkout i.e. the invoice was sent to my email. While returning the room keys, I saw another guest who had been charged incorrectly. At that point of time, I didn't expect that I will be wrongly charged as well. My advice is to not go for fast check out and review each and every item on your invoice before you make a payment. All the trouble following up isn't worth it