Rob Edelman Jr

Review of KeyLime Cove Water Resort

My wife tried to check in and couldn't because of ...

My wife tried to check in and couldn't because of a clerical error they made. Instead of the manager trying to resolve the situation for us we ended up calling customer service while at the hotel and they helped us check-in. I believe the manager on duty was Grant. He was utterly useless. As a result of Grant wasting our time for 2 hours we could only use the pool for a limited amount of time.