The location is beautiful and the pools super fun ...

The location is beautiful and the pools super fun for the kids. But the hotel is way too big for the amount of people working here. That means poor service and long waiting times for anything you want: coffee/front desk/reservations etc. Actually it s just like being at a disney park; you que up everywhere. The on site restaurants are nice but book up months in advance. The alternative is just snacks, so we have been going out for dinner every evening. Also, everything is very highly priced. Even rental cars are literally 5 times what you would pay for a rental car at a regular place on the island. So mixed feelings about our full week stay at Aulani!