Maria Carolina Accioly

Review of Mercure Hotel Amsterdam City

The hotel is very cozy and the staff is friendly. ...

The hotel is very cozy and the staff is friendly. In the hotel lobby you will find a restaurant, a convenience store and a bar. The hotel is a bit far from the city and the nearest metro station is a 10 minute walk away. In regards to the room it is comfortable, with a mini fridge and electric kettle and tea / coffee facilities. The only problem I pointed out is the cleanliness of the room. Underneath the bed was filthy (full of dust, they did not clean for months, by the way) and did not make replacement of the glasses that we dirty. One night, they even forgot to put towels (we had to request and promptly took them). Overall, it is a nice hotel.