This company is by far the worse mortgage servicin...

This company is by far the worse mortgage servicing company I have ever dealt with in my 30+ years of home ownership. They failed to pay my insurance premium which resulted in the company non-reinstating my policy. I had to obtain another policy with a different company and pay for this myself in order to ensure that I had coverage on my home. I have spent countless hours on the phone with numerous representatives to no avail. I then requested to have my insurance removed from escrow and the overage of the insurance premium be sent back to me. This request was denied. I have had my current mortgage for 4 years and never had an issue until the servicing was transferred to this company. I have filed a complaint with the FL Attorney General.