After having further service from Pearson, I can't...

After having further service from Pearson, I can't in good conscious recommend them. While better than Bill Estes Ford in Brownsburg, that isn't saying much. Now that my vehicle is no longer under warranty, but has a recall notice on it for a potentially life-threatening issue, Pearson and Ford have dragged their feet about repairing an issue, leaving me with an unsafe passenger seat and no real recourse other than replacement. I won't be buying a Ford vehicle again. Calls aren't returned, but unlike Bill Estes, appointments are kept. I've been trying to get Pearson Ford to perform the recall work for over 5 months now.