Penny Chow

Review of Pullman Hotel Kuching , Accor ...

Pullman Kuching is one of the latest hotel in Kuch...

Pullman Kuching is one of the latest hotel in Kuching city.The exterior and interior is beautiful.
However service standards could be improved.I was really disappointed not to have an accessible room.One of the reasons we specify an accessible room was due to the heavy doors and we stated that in our request when we booked.However there was no accessible room available when we checked in.I feel that request for accessible rooms should be treated with a priority.Nobody request for an accessible room unless there is a real need.
Location is superb just within walking distance from the Kuching waterfront.There is a tiny shopping mall at the basement of the property.
Pool is clean and well maintained.
However the doughnut I bought the night before was half baked.
Would stay there again.But please remember my requests.