Poor Customer experience, sent over 13 emails with...

Poor Customer experience, sent over 13 emails with poor response no number to call...all I wanted to do was retract my cancel request and get a confirmation 3 days and still going...Poor! I raised a case with my bank and they said the merchant (these guys) won t be able to respond to refund until June LOL. Not joking here do not buy !I ve lost my money don t lose yours