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We pulled up and we were helped by a repairs consu...

We pulled up and we were helped by a repairs consultant, we needed new driver side mirror. He said no problem and while we we're sitting there he called parts and made sure they ordered one. We were told one day shipping and then one day to paint the mirror. We were given a quote. We left with the assurance that we would get a call in 2 days once the mirror had arrived and was painted. We got no call. So I called the dealership 4 days later and was HUNG UP ON after being told that the consultant who helped us no longer worked there and they had no record of us or part on order. SO I called back and asked to speak to a manager who then told us the old consultant had been moved to another location. He however had no answer as to why we were still not called by anyone, and then proceeded to lie to us and tell us the Part had gotten there "Just now!". Yea right, e days after we were told it was "for sure gonna be in and ready". He then assured me he would get it painted and we could bring it in in two days to have it installed. So we scheduled an appointment. The next day someone called me from parts and left a voicemail saying he didn't know who we were or what was up, but he had a mirror for us. NO COMMUNICATION at this dealership. When I called back and asked to speak to the man from parts (I had his name from the voicemail he left) I was told that no one by that name works there and told to have a nice day before the call ending. In the end our mirror is on, however, when we went to check out the price was much higher than we were quoted for because the original consultant didn't quote "the cost of paint". We were given a ludicrously small discount of like $50 off our almost $500 job and send on our way. After speaking to some friends and doing a lot of researching online, I now Know this should have only costed about $300. Rip off. Bad Service. Never ever coming back.

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