U

Unii_ Verse

3 years ago

My boyfriend and I go to gibs pretty regularly, to...

My boyfriend and I go to gibs pretty regularly, today we went there to get the regular coffee and bagel. We usually have a great experience And the coffee and food is always amazing. But today was something different. There were two younger girls (early twenties) at the counter talking to us. We were asking them about iced coffee and asked them to get us two. One of the girls heard us and ordered us two, the other one ignored everything I said and would only speak to my boyfriend. She then asked so only one or..? And I said two, that s why I said two she then walked away with attitude and we finished our order. Then when she brought us our coffees she practically threw them on the counter with the straws and stormed off. I felt disrespected because she refused to acknowledge me or listen to anything I said and then got mad because I called her out. When we got home we noticed our bagels were wrong. So at that point I wanted to talk to a manager. So I called. I have a Utah number because I moved here from Utah. She answered and told me there was not a manager on duty and that this line is only for Fort Collins orders. I told her that I live in Fort Collins and hung up. I have never felt so irritated with someone at gibs. They are usually always nice and actually listen. This girl is very presumptuous and rude. I work in customer service as a manager and I would never be okay with one of my employees being so rude to ANY customer.

Comments:

No comments