Chris Semeizer

Review of Master Pool & Spa

We ordered our 8 x 8 spa ~ 6 weeks ago from the Ca...

We ordered our 8 x 8 spa ~ 6 weeks ago from the Canterbury Spa Sale and are pleased with the product. However, the response to voice mails is less then stellar. Over 4 weeks I've left 2 voice mails. After the first voice mail was in the box for 3 business days I stopped by the store. I was able to get my questions answered. Recently I just stopped at the store after a full business day. The product and the customer service seem to be great, once you can reach someone.
We previously have had 2 Cal Spa's, and a total of 3 leak repairs over 4 years. Reviews lead me to believe this spa will have better longevity. I'll circle back in a year or so with the update!