The service experience that I received from Amar V...

The service experience that I received from Amar Verma at Lexus Richmond Hill has honestly been exceptional. I called in with the mindset of already having decided I wanted to buy the BMW 335i, however Amar really walked me through the details on the two vehicles LEXUS IS 350 F Sport VS. BMW 335i. He was so educated and professional about it. I felt absolutely no pressure to buy. I had went into the dealership later that evening and again, Amar continued to amaze me with his friendly personality & breadth of knowledge into cars. He took me out for a test drive, very comfortable and calm. He let me experience the car & showed me everything in it. All in all, I decided to buy the car. Later when I picked up the car, I noticed a few things about the car that I did not notice prior to purchasing Amar addressed all my questions via phone and told me to come in so that he can solve any issues that I was having. Simply incredible customer service. No hassles buying this car from point of purchase to post purchase. He did a fantastic job. Welcomed all my family & friends during the time I was purchasing the vehicle. Was so kind to everyone and put a smile on our faces. No hesitation and answered all questions with proof & knowledge.

Thank you Amar it has been a pleasure working with you. 10/10.