Very large property, excellent facilities (multipl...

Very large property, excellent facilities (multiple pools, restaurants and a cafe, ample seating - not too busy), decent room sizes and a glorious lagoon. Extensive room service menu that caters well for veggies and reasonably priced food and drinks (relative to other Hilton hotels). Thai customer service is immecible... very helpful & attentive maids, waiters etc.

We had a few minor issues but the hotel staff were very good at sorting things out and making it right.

Will definitely like to return. Thank you for making our stay magical.

Some tips to make it better for other guests:
- please give guests advanced notice of large conferences / events and try to limit noise with large groups arriving in the middle of the night (note: mgmt have taken this on board)
- better labelling of food in buffets and menus (eg what s vegan, vegetarian, contains nuts etc.)
- checking shower pumps so one doesn t get scalded by flash of hot water

Thank you!