R

Robert Wray

3 years ago

Yesterday we contacted this dealership via their i...

Yesterday we contacted this dealership via their inventory web site and inquired about availability of a particular used car. We were shortly contacted back by a salesman named Gary, he checked and assured us the vehicle was still available. We talked about our trade and gave him the information he requested. We let him know we were very interested and could be in Beaverton as early as the next day. At no time was it suggested we make a deposit to hold the vehicle or we would have.

The next morning after not hearing back from him we got another email from a different salesman telling us Gary was not longer working there. At no time did this salesman indicate any issues with proceeding with the transaction. The dealership had offered us less than we wanted for our trade but did not indicate that they wouldn t adjust that number. Later, again via email the new salesman notified us the car we wanted and had decided to buy regardless had been sold while we were negotiating on it. I called directly at that point and got no satisfaction from the salesman or the sales manager. Pretty much too bad for us was their response.

We were in good faith negotiating with this dealership and they sold the car right from under us. This is the definition of BAD BUISNESS PRACTICES. I would highly recommend reading all the negative reviews about this dealership and reconsider doing any kind of business with them. I have purchased many cars and NEVER have I had anything close to this experience. BUYER BEWARE bad dealership ethics.

Robert W
Boise Idaho

Comments:

No comments