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Marius Cojuhovschi

4 years ago

Poor shape of furniture and cleanliness of the hot...

Poor shape of furniture and cleanliness of the hotel. Not even close to an European 4 star hotel. Rude employees and to put it in plain fact: due to am error in the system they could not see the payment although they had retained the money from the card. After 4 days of stay while checking my account balance I have observed the problem amd told the guys from the reception to check it. In the evening when we got back found ourselves at 11 pm on a Sunday with cancelled entry cards and with a night manager almost yellong at us like a policemen while his only solution was to leave us to sleep in the streets. Only after his collegues convinced him to find a solution he agreed to retain our passport in order to let us in. Of course second day they found that it was their problem. Conclusion definitely not a four star hotel, shitty services and rude employees

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